I subscribed to the Look bag at the beginning of March, they did charge me and it says that a package was shipped on the website. However I never got an email or tracking number of any kind. The site says I should expect a package in the first two weeks of the month and well, it's far past lol. I have tried to email and have gotten no response. I understand it can get busy but I would like any indication of where and if my package ever got sent out. When I had this problem with Birchbox the first month, they were quick to respond and even promised to resend if it didn't arrive at a certain date.
I did just cancel, I don't think I should have had to wait this long, with no contact whatsoever, I do see that it's not an overall problem by the amount of reviews on youtube and such but... I feel very meh about the lack of communication and not knowing if I'm even going to get an April bag at this point.
So that's the ONLY review I have for The look bag this month. :-(
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